Terms & Conditions

Prices include VAT, bed linen and towels, water consumption, electricity, and final cleaning. For reservations from October to April, the heating is considered "on consumption" and is calculated according to the values taken at check-in and check-out.

Check-in & Check-out

Arrival and departure times must always be agreed with our staff. However, the timings that must generally be respected are the followings: Arrival from 4.00 pm to 9.00 pm - Departure before 10.00 am

Payment Payment method:

Unless agreed differently every reservation can be considered finalized with a 20% deposit upon booking confirmation. The remaining 80% balance must be paid within 30 days of arrival.

Accepted payment methods are: bank transfer or credit card (visa, mastercard, amex).

Upon arrival a 300,00€ refundable damage deposit will be required, via pre-approval of a credit card or in cash, which will be refunded at the end of the stay.

Reservation Cancellation Terms:

In the event that you are unable to enjoy your holiday for any reason, we undertake to refund your deposit upon written notification within 90 days before arrival. If notification of cancellation does not occur within 90 days, then the following cancellation conditions are applied:

- from the 89th day to the 31st day before arrival: 20% of the total reservation value

- from the 30th day to the 22nd day before arrival: 70% of the total reservation value

- from the 21st day to the day of arrival: 100% of the total reservation value

If payment is made by credit card the payment will be processed automatically.

Bank Transfer Deposits BANK DETAILS for bank transfer:

Beneficiary: Stefania Nicasi

Reason for payment: stay at Villa La Lucertola - date of arrival - guest name

IBAN: IT 23 W03069029931 0000 000 6241

BIC/SWIFT: BCITITMM